Privacy Policy Page

Privacy Policy – NelsaVault.com

Effective Date: November 10, 2025

Welcome to NelsaVault.com (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website. By accessing or using NelsaVault.com, you agree to the practices described in this Privacy Policy.
 

Summary:

At NelsaVault.com, we value your trust and are committed to protecting your privacy. We collect minimal information necessary to process your orders, improve your experience, and safeguard transactions. We do not sell your data to third parties and use industry-standard security to protect your information.
 

Data We Collect:

We collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping address, payment details, and account login credentials.

• Transaction Data: Order history, payment confirmations, refunds (if applicable), and delivery details.

• Technical Information: IP address, browser type, operating system, and device identifiers.

• Cookies & Tracking Data: To improve site performance, personalize experience, and analyze traffic.

 

How We Use Your Information:

We use your information to:

• Process and deliver your orders efficiently.

• Verify your identity and prevent fraud or abuse.

• Provide customer support and resolve disputes.

• Communicate updates, order confirmations, and promotional offers.

• Improve site performance, user experience, and product offerings.

• Enforce our Terms and Conditions and comply with legal requirements.

 

Sharing Your Data:

We do not sell, rent, or trade your information.

We may share limited data with:

• Trusted third-party service providers (e.g., payment gateways, shipping partners).

• Law enforcement or regulatory bodies when required by law.

• Business partners for legitimate operations and fraud prevention.

All third-party partners are obligated to maintain confidentiality and use your data solely for intended purposes.
 

Cookies and Tracking Technologies:

NelsaVault.com uses cookies, web beacons, and analytics tools to:

• Remember your preferences and account login details.

• Monitor website performance and traffic patterns.

• Improve our services and personalize content.

• You may adjust cookie settings in your browser, but some features may not function properly if disabled.

 Your Rights:

You have the right to:

• Access, correct, or update your personal data.

• Request deletion of your information (where legally permitted).

• Withdraw consent for marketing communications.

• Opt-out of cookies or tracking tools.

To exercise your rights, contact us at support@nelsavault.com.
 

Account Suspension and Termination:

We reserve the right to suspend or terminate accounts that:

• Violate our Terms and Conditions or Abuse Policy.

• Engage in fraudulent activity or misuse of the platform.

• Provide false, misleading, or incomplete information.

 

Acceptance of Terms:

By creating an account, purchasing a product, or browsing NelsaVault.com, you acknowledge and accept the terms outlined in this Privacy Policy.
 

Eligibility:

To use NelsaVault.com, you must be at least 18 years of age or have legal consent from a guardian. We do not knowingly collect information from minors.
 

Product Description, Pricing, and Payment:

All product details on NelsaVault.com are provided with utmost accuracy. Prices are subject to change without notice.
We accept secure payments through trusted gateways. Any suspicious or fraudulent transaction will be reported and cancelled immediately.
 

Account Responsibility:

You are responsible for maintaining the confidentiality of your account credentials. Any activity under your account is your responsibility. Notify us immediately of unauthorized use.

Intellectual Property:

All content, images, trademarks, and materials on NelsaVault.com are the exclusive property of NelsaVault. Unauthorized reproduction or commercial use is prohibited.
 

Limitation of Liability:

NelsaVault.com is not liable for:

Product variations in color, design, or texture.

• Any indirect, incidental, or consequential damages arising from product use or misuse.

• Delays due to courier or third-party service providers.

 

Termination:

We reserve the right to terminate your access to our services at any time without prior notice if we suspect fraudulent or abusive activity.
 

Changes to This Policy:

We may update this Privacy Policy periodically. The latest version will always be available on this page with the updated Effective Date. Continued use of our site constitutes your acceptance of the revised policy.
 

Governing Law:

This Privacy Policy shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
 

Why No Returns:

Because our products are unique, rare, and collectible, each sale is final. We do not offer returns or exchanges once an order is placed.

 
Disputes and Seller Communication:

For any order-related issues, contact support@nelsavault.com or call +91-9629580481 within 24 hours of delivery.

We will investigate and address any legitimate claims promptly.
 

Third-Party Sellers and Responsibility:

Some items may be listed by verified third-party sellers. NelsaVault ensures authenticity but is not responsible for misrepresentation or seller negligence. Buyers are encouraged to read product descriptions carefully.
 

Before You Buy – Know What You’re Getting:

All items are sold “as described.” Please read details, verify authenticity, and contact support for clarification before completing your purchase.
 

Receive Damaged or Incorrect Item:

If you receive a damaged or incorrect item, report it within 24 hours of delivery with photos to support@nelsavault.com.
Claims made after 24 hours cannot be accepted.
 

Fraud Protection and Abuse Policy:

We monitor all orders for potential fraud. Suspicious transactions or account activities will result in suspension and legal reporting if necessary.
 

Need Help?

Our support team is here to help with queries, order issues, or policy clarifications.

Email: support@nelsavault.com

Phone: +91-9629580481

Website: nelsavault.com

Nelsavault - Securely Curated. Privately Delivered.